Island Care Electronics
icebvi.com

Tel:+1 284 541 2007 or Email: jo@icebvi.com

ICE WIFI Service FAQs, contact jo@icebvi.com to check availability.

 

WHAT IS IT?

An ICE Wifi rental unit enables you to be online wirelessly using your own computer while cruising in idyllic BVI waters or renting a beuatiful Villa.  It is fast, affordable and, most importantly, reliable.

 

WHAT IS INCLUDED?

Each ICE Wifi Rental Unit includes a router, a data modem card, and a 110-240v and 12v power adapter.   All rental units are packaged in a hard, waterproof pelican case and include a laminated installation and simple troubleshooting guide along with our phone number in case of any problems.

 

HOW DOES IT WORK?

It works by converting a cell based data service to a local wifi service throughout the BVI.  As long as there's a cellular signal and the computer is within 100ft of the unit, a fast and reliable service will be available.  Connection is easy; just select the unique ICE Wifi Network and you’re done.  The network is not encrypted so no username or password is required.

 

HOW FAST IS IT?

The speeds are fast enough for video conferencing on SKYPE and internet browsing is comfortably fast.  It will be slightly slower than a landline connection.

 

WHERE DOES IT WORK?

In the BVI only – the coverage is estimated at more than 80% of the territory. The only limitations are occasional dead spots in some remote anchorages.

 

WHAT DO I NEED?

All you need is your computer (both PC and Mac connect in the same way) with either a wifi card built in or a RJ45 ethernet data port.

 

HOW MUCH DOES IT COST?

An ICE Wifi unit rents out at $30 per day.  In addition we require a $1000 damage deposit at the beginning of your charter, which will then be refunded upon the units safe return.

 

WHAT IF IT GOES WRONG?

In the unlikely event that you experience a problem with the unit, you can rest assured that ICE is available on the phone 24/7 for customer service and support. 

 

HOW DO I BOOK IT?

Simply contact us or your Charter Company representative to arrange the booking.

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